Who we are
Our website is operated by TheRectifiers – One Spot for Entire IT Solutions.
Our website address is: https://therectifiers.org.in
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1. Information We Collect
We collect the following types of data:
Subscriber Information
- Name, username
- Phone number
- Address (if provided)
- Plan and subscription details
Network & Technical Data
- MAC address
- IP address (public/private)
- ONU/OLT device details
- Usage data (bandwidth consumption)
- Authentication logs (RADIUS)
Payment Information
- Transaction details via Razorpay
- Payment status and history
(We do NOT store card or UPI credentials)
Communication Data
- WhatsApp messages sent via API
- Complaint/support messages
- Firebase push notification tokens (FCM)
2. How We Use Your Data
We use collected data to:
Improve system performance and security
Provide internet services and subscriber management
Authenticate users (PPPoE / RADIUS)
Monitor usage and network performance
Process payments and generate invoices
Send notifications via WhatsApp and mobile app
Handle complaints and support requests
3. Data Sharing
We do NOT sell your data.
We may share data with:
- Razorpay – for payment processing
- WhatsApp API providers – for sending messages
- Firebase (Google) – for push notifications
- Network equipment (MikroTik/OLT systems) – for service delivery
4. Data Retention
- Subscriber data is stored as long as the account is active
- Usage and logs may be retained for operational and legal purposes
- Payment records are retained for accounting compliance
5. Your Rights
You can:
- Request access to your data
- Request correction of incorrect data
- Request deletion (subject to legal requirements)
6. Security
We implement:
- Secure authentication systems
- Encrypted communication where applicable
- Access control for operators and admins
7. Cookies
We may use cookies for:
- Login sessions
- User preferences
8. Third-Party Services
Our system integrates with:
- Razorpay (payments)
- WhatsApp messaging APIs
- Firebase Cloud Messaging (Google)
These services may collect limited data as per their own privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page.
10. Contact Us
For any privacy-related concerns:
📧 Email: postmaster@therectifiers.org.in
🌐 Website: https://therectifiers.org.in