{"id":1171,"date":"2024-01-25T13:41:44","date_gmt":"2024-01-25T08:11:44","guid":{"rendered":"https:\/\/therectifiers.org.in\/web\/?page_id=1171"},"modified":"2026-04-16T03:14:45","modified_gmt":"2026-04-15T21:44:45","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/therectifiers.org.in\/web\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Who we are<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website is operated by <em>TheRectifiers \u2013 One Spot for Entire IT Solutions<\/em>.<br>Our website address is: <a href=\"https:\/\/therectifiers.org.in\">https:\/\/therectifiers.org.in<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Comments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1. Information We Collect<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We collect the following types of data:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Subscriber Information<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name, username<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Address (if provided)<\/li>\n\n\n\n<li>Plan and subscription details<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Network &amp; Technical Data<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>MAC address<\/li>\n\n\n\n<li>IP address (public\/private)<\/li>\n\n\n\n<li>ONU\/OLT device details<\/li>\n\n\n\n<li>Usage data (bandwidth consumption)<\/li>\n\n\n\n<li>Authentication logs (RADIUS)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Payment Information<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transaction details via Razorpay<\/li>\n\n\n\n<li>Payment status and history<br>(<em>We do NOT store card or UPI credentials<\/em>)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Communication Data<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>WhatsApp messages sent via API<\/li>\n\n\n\n<li>Complaint\/support messages<\/li>\n\n\n\n<li>Firebase push notification tokens (FCM)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. How We Use Your Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use collected data to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Improve system performance and security<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Provide internet services and subscriber management<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Authenticate users (PPPoE \/ RADIUS)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Monitor usage and network performance<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Process payments and generate invoices<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Send notifications via WhatsApp and mobile app<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Handle complaints and support requests<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Data Sharing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do NOT sell your data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may share data with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Razorpay<\/strong> \u2013 for payment processing<\/li>\n\n\n\n<li><strong>WhatsApp API providers<\/strong> \u2013 for sending messages<\/li>\n\n\n\n<li><strong>Firebase (Google)<\/strong> \u2013 for push notifications<\/li>\n\n\n\n<li><strong>Network equipment (MikroTik\/OLT systems)<\/strong> \u2013 for service delivery<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Data Retention<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Subscriber data is stored as long as the account is active<\/li>\n\n\n\n<li>Usage and logs may be retained for operational and legal purposes<\/li>\n\n\n\n<li>Payment records are retained for accounting compliance<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Your Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Request access to your data<\/li>\n\n\n\n<li>Request correction of incorrect data<\/li>\n\n\n\n<li>Request deletion (subject to legal requirements)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We implement:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Secure authentication systems<\/li>\n\n\n\n<li>Encrypted communication where applicable<\/li>\n\n\n\n<li>Access control for operators and admins<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may use cookies for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Login sessions<\/li>\n\n\n\n<li>User preferences<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Third-Party Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our system integrates with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Razorpay (payments)<\/li>\n\n\n\n<li>WhatsApp messaging APIs<\/li>\n\n\n\n<li>Firebase Cloud Messaging (Google)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These services may collect limited data as per their own privacy policies.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Changes to This Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy from time to time. Changes will be reflected on this page.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For any privacy-related concerns:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 Email: <a href=\"mailto:support@therectifiers.org.in\">postmaster@therectifiers.org.in<\/a><br>\ud83c\udf10 Website: <a href=\"https:\/\/therectifiers.org.in\">https:\/\/therectifiers.org.in<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Who we are Our website is operated by TheRectifiers \u2013 One Spot for Entire IT &#8230; <a title=\"Privacy Policy\" class=\"read-more\" href=\"https:\/\/therectifiers.org.in\/web\/privacy-policy\/\" aria-label=\"Read more about Privacy Policy\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1171","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/therectifiers.org.in\/web\/wp-json\/wp\/v2\/pages\/1171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/therectifiers.org.in\/web\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/therectifiers.org.in\/web\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/therectifiers.org.in\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/therectifiers.org.in\/web\/wp-json\/wp\/v2\/comments?post=1171"}],"version-history":[{"count":3,"href":"https:\/\/therectifiers.org.in\/web\/wp-json\/wp\/v2\/pages\/1171\/revisions"}],"predecessor-version":[{"id":1602,"href":"https:\/\/therectifiers.org.in\/web\/wp-json\/wp\/v2\/pages\/1171\/revisions\/1602"}],"wp:attachment":[{"href":"https:\/\/therectifiers.org.in\/web\/wp-json\/wp\/v2\/media?parent=1171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}